Water is Life, Every Drop Counts

Clean, safe water for Limuru and Lari — pay bills, apply for connection, or manage your account online.

Customer portal Self-service Staff login

Choose how you want to continue

Pay bills, check balances, report faults, or apply for a new connection — online or by USSD.

Customer portal Signed-in bills, payments, complaints, and service requests.

Online self-service Pay bill, submit reading, check balance, report fault — account number only.

Apply for connection Fill the water application online and print a filled form.

Phone menu simulator Try *873*054# flow in the browser before dialling.

Create portal account Register once, then link your water account to manage it online.

Admin / ERP login Operations desk for billing, cases, field, stores and finance.